Girl Scout Shop Procedures Update

As we all navigate the uncertainty brought about by COVID-19, our concern for your health and that of our staff during these unprecedented times is paramount. With this in mind, we have made some changes to shop procedures.  

These include: 

NOW THROUGH JUNE 22

During this time, we will not be answering phones, as we will be conducting our annual physical inventory. Should you need to contact the shop, please email shopsrq@gsgcf.org.

NOW THROUGH JULY 6, 2020

• All Cookie Dough and troop orders placed through our council shop will receive FREE SHIPPING and all orders will ship from the national Girl Scout Shop warehouse.
• All Cookie Dough orders must be submitted using the Girl Scout Shop Cookie Dough Order Form. This form is located in the “Forms” section of the website under the “Product Program” drop down.
• Orders should be submitted electronically. If this not a viable option for you, you may use the Council Shop Order Form. This form is found in the “Forms” section of the website under the “Troop Management” drop down.  You may email completed forms to shopsrq@gsgcf.org, fax them to 941-923-5241, or mail them to GS Shop, 4780 Cattlemen Road, Sarasota, FL 34233.
• During this time, we will not be answering phones, as we will be conducting our annual physical inventory. Should you need to contact the shop, please email shopsrq@gsgcf.org.

BEGINNING JULY 7, 2020

CONTACTLESS SHOPPING and PACKAGE PICKUP

• ALL orders will be processed and shipped through our local council Girl Scout Shop.  
• Orders may be placed electronically, by fax, mail, or via phone 941-921-5358 or 800-242-4475, ext. 313.
• Completed orders will ship FREE to you OR you may pick up your order curbside at a pre-determined time. CONTACTLESS PACKAGE PICKUP times will be available Tuesday, Thursday, and Friday between the hours of 11:00 a.m.–4:00 p.m. Tell us when you will be here and your package will be waiting for you!
• Any items not in stock will be shipped FREE to you once the item is back in stock. 
• Orders that include out-of-stock items will include a Courtesy Coupon in your package. This coupon may be used on your next council shop purchase OR be redeemed for a FREE GIFT when our shop reopens to the public. PLEASE NOTE: we will communicate this date as it becomes available.

TRAVELING SHOPS AND SHOP HOURS

We are committed to making shopping enjoyable, and as stress-free as possible.  We are focused on your health and that of other shoppers and staff. The pandemic has made this challenging for us to ensure. Therefore, we have made the difficult decision to remove all traveling shops from the calendar through the end of August, 2020. We just do not know if/when there will be a resurgence of this virus and we must operate with your health in mind.

GIRL SCOUT SHOP HOURS

REVISED SHOP HOURS—Staff will available to assist you via phone or email. Shop NOT yet open to receive customers. We will communicate updates as they become available.

NEW WAYS TO SHOP

We have come up with some ways to make your shopping experience more personal, from the safety of your home:

• SHOP FROM HOME: Virtual shopping appointments are now available to allow you to shop from the comfort of your couch. We will walk the shop and assist you in making your purchases. Appointments are available on Wednesdays only, in 30-minute time slots. Please schedule your appointment prior to your desired date to ensure your spot. Email shopsrq@gsgcf.org with your preferred date and time. Once your order is complete, we will total it and take your payment. We will then pack your order (with FREE SHIPPING), or arrange a contactless package pickup date and time with you.
• SHOP SNEAK PEAKS: As new items are received, we will post pictures using social media with links to order or request more item information. New awards, great gifts, and amazing apparel are coming out this fall. Get your sneak peek here!
• MONTHLY SHOP PROMOS will be announced via social media and on the shop page of our council website. Promos may be buy 1, get 1 (BOGO) specials, include GIFT WITH PURCHASE (GWP), or be a special discount off specific lines/categories of merchandise. PLEASE NOTE: quantities may be limited, and therefore available only while quantities last. 
• SHOP-ONLY FUN AND GAMES: To be announced.

It may take some time to acclimate to these changes, but doing what is best for the health of our members, families, and staff is our main focus. Together, we will get through this—like true Girl Scouts!

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COUNCIL SHOP LOCATION - DIRECTIONS

4780 Cattlemen Rd., Sarasota, FL 34233
941-921-5358  | 800-232-4475  |  Email: shopsrq@gsgcf.org

For more information, please contact the
Council Shop at shopsrq@gsgcf.org