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Cookie Banner FAQ

Cookie FAQs

Important Cookie Dates

December 15, 2019 Pre-order taking begins

February 3–8, 2020 Pre-order delivery

February 14, 2020 Cookie booths begin

March 15, 2020 (11:59 p.m.) Cookie program ends

May 2020 Cookie rewards distributed


So, where exactly do cookie proceeds go?

One hundred percent of the money that a council and its troops raise through the Girl Scout Cookie Program stays with that council and its troops. Again, let there be no question: all of the revenue from cookie activities—every penny after paying the baker—stays with the Girl Scout council. Girl Scout councils offer a wide variety of recognition items, program - and store-related credits, and travel experiences that girls are eligible to earn individually based on their sales. Girl Scout councils do not provide any portion of their cookie revenue to Girl Scouts of the USA.

The Girl Scout Cookie Program is an important program for girls. Through this program, girls not only learn goal setting, but decision making, money management, people skills, and business ethics—aspects essential to leadership, to success, and to life. Girl Scouts selling Girl Scout Cookies set their own money-earning goals for the season. They may decide to donate troop proceeds to a local animal hospital or use their hard-earned money to help fund a back-to-nature wilderness adventure. Whatever the specific goals and outcomes, we assure you that selling cookies does great things for girls.

Should people be concerned about where the money goes?

As we’ve made clear, absolutely not! Girl Scout cookie sales fund the amazing work that Girl Scouts do to improve communities nationwide—including yours. Through Girl Scouting, including our beloved Girl Scout Cookie Program, girls discover the fun and friendship that life holds, developing to their full potential and gaining values that will guide their actions along the way.

More background: in the United States, Girl Scouts serves 3 million members as part of a worldwide girl-serving family consisting of 10 million girls and adults in 145 countries. More than 59 million American women were Girl Scouts as girls, and through our 100-year-plus history, our mission has remained constant: to build girls of courage, confidence, and character, who make the world a better place.

Psst, here’s a tip: if you want to know more about where the money goes, ask a Girl Scout! She would probably love to give you the full scoop.

Why do some people voice concern about Girl Scout Cookies?

In short, it’s because they’ve been fed false information about the Girl Scout Cookie Program, which frankly is nothing new. As such a large organization, Girl Scouts is occasionally a target for outside entities with clear agendas. A fundamental piece you should know is that Girl Scouts does not advocate one way or another with regard to what we perceive as private issues best handled by families. Personal matters are just that—personal and private—and should be addressed accordingly.

And hey, let’s let the girls have fun! We ask that adults keep adult conversations to themselves. Approaching girls with salacious materials at a cookie sale is not acceptable.

Should I buy Girl Scout Cookies?

For all the great reasons above, we certainly think so! Following a diet that looks less than favorably on sweet treats? You should know that Girl Scouts have the option of participating in a council-approved “Gift of Caring” or “Cookie Share” program that allows them to collect cookie package donations for military personnel serving overseas. Ask a Girl Scout how you can donate a package!

To drive our point home: when a Girl Scout sells you cookies, she’s building a lifetime of skills and confidence. Through Girl Scouting and the Girl Scout Cookie Program, girls learn they can be and do anything they set their minds to. And why wouldn’t you want to be a part of that?

Cookie Dough Guidelines

Girls must maintain an active membership to retain their Cookie Dough. Girls who have not renewed their membership for the new Girl Scouting year by October 1 will forfeit banked Cookie Dough balances.


In the case of troop travel, the following stipulations apply:

  • Trips must be a minimum distance of 100 miles each way.
  • Trips must be a part of the Girl Scout program and experience.
  • A fun troop trip to Volcano Bay would not be a redeemable expense.
  • A troop trip to Universal where the troop is participating in an educational program and earning a patch would be a redeemable expense.



Banked Cookie Credits may only be redeemed for activities within the Girl Scout membership year, which runs October 1 – September 30

  • A girl cannot apply in August 2019 for a trip that is in December 2020.
  • Exceptions will be made for GSUSA Destinations and troop travel that is being planned through EF Tours ande require advanced payment.

Minimum redemption amount is $10.

  • Graduating girls who have less than this amount will be given a one-time exception.

Minimum transfered to Cookie Credits is $10.


We are unable to redeem partial amounts towards annual GSUSA Membership. 


Redeemed Cookie Dough will be disbursed to the troop in the form of a check. We are unable to issue Cookie Dough funds to individual entities. 


Cookie Dough cannot be used to reimburse parents for activities that have already been paid for.


Cookie Dough requests must be submitted at least one month in advance of need to allow adequate time for processing and disbursement. Requests that are not submitted by this deadline may not be approved.

Learn more about the Girl Scout Cookie Program at